myContactForm.com - Help Forum

balisteve · Joined: 27 Oct 2009 Posts: 1

Hello
I have used dreamweaver to build a simple site for our organisation. We only need a couple of forms, but the problem seems to be that our folders start with capital letters (eg English/contact us1.html) it appears that your program resets this to small letters. Therefore not recognising the url from our site where the form is located.

Unfortunatly we cannot re-name our folders as it causes a sharing violation (whatever that means)

Any suggestions

mycontac · Site Admin Joined: 31 Dec 2003 Posts: 2860

Good Day,

All of our URLs are stored in lowercase. Our internal systems do this for uniformity, and it will not effect the form. There is something else causing this issue, most likely a typographical error in the 'Form Location' setting.

Please open your live form in a web browser and directly copy the URL from the address bar. Paste this URL directly into the 'Form Location' setting for your form (Login > Edit > Basic Form Information). This should solve the problem. If it does not, please post a link to the live form, and I will investigate further.

Sincerely,

Nick Ladd
myContactForm.com

dtmarx · Joined: 23 Aug 2007 Posts: 2

I have used this service for several years now with no problem up until recently. One of the uses is for the submission of homework in my course. i have 70 students and only a few of them are getting this error message with each assignment. Why would this be and how can it be fixed?

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as
phy.ilstu.edu/%7emarx/phy207/homework/hw6.html.
To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location.

mycontac · Site Admin Joined: 31 Dec 2003 Posts: 2860

jbh · Joined: 21 May 2009 Posts: 1

We also made a form and we get the message:

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as filmtaal.nl/site//formulier_files/widget0_markup.html. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location.

We have copied the exacte URL from the bar in the field Form Location.
The probleem seems to be that our URL contains a kapital S and we se an small s in Form Location when we have saved it.

How can this be solved?

skillet · Joined: 02 Aug 2009 Posts: 1

I know you have addressed this particular question, however for some reason I did everything you listed and it still won't fix the issue...

any suggestions?

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as skilletstreetfood.com/order.html. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location[/i]

mycontac · Site Admin Joined: 31 Dec 2003 Posts: 2860

rsmcva · Joined: 24 Feb 2010 Posts: 1

OK, I have read every post, I am not on a free server, I have posted in my form settings every possible site abd url it could come from and I get the same exact message.

I cut and pasted exactly the url.

All these people are having the same issue, you can not tell me it is something we are doing wrong.

mycontac · Site Admin Joined: 31 Dec 2003 Posts: 2860

bulltaco · Joined: 14 Aug 2006 Posts: 1

I had to moved an entire site and now I get this error....where would I edit the config file at and is there a file in the HDWform2mail folder where I can correct this?

Thanks

Chuck

mycontac · Site Admin Joined: 31 Dec 2003 Posts: 2860

captainpixels · Joined: 17 May 2010 Posts: 2

I get the following error message when sending a form: This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as rootsfamilychurch.com/newslettersignup.html. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location. I have tried everything suggested on this post, but whenever I try to send the form I get this message. The form is located at www.rootsfamilychurch.com/newslettersignup.html. I have tripple checked the settings for the form location on the form management section and I don't see what might be causing this problem. Can you shed some light on this issue?

mycontac · Site Admin Joined: 31 Dec 2003 Posts: 2860

captainpixels · Joined: 17 May 2010 Posts: 2

Hi Nick, thank you so much (really) for replying to my post so soon. I am doing this for a friend that needed this ASAP and I have been pulling my hair trying to figure out why this form didn't work, while others on the same site did. As you had guessed, I had deleted a previous form from which I had obtained the HTML that I used for my current form. The solution was to simply copy the form ID from the correct form on your website to my page. The form is now working correctly. Thanks again for your prompt reply. You just made my friend (and me) very happy. Cheers and thanks for your wonderful service!!!

annieart1 · Joined: 03 Aug 2010 Posts: 2

hi. i have built an iweb site. i keep receiving this error message when submitting my form:
This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as anniemjewelry.com/site//contact_files/widget1_markup.html. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location.
My iweb site is published, and i have tried many different things to fix the problem. thanks for the help.