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My first contact form!

 
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thespanishrover



Joined: 26 Jun 2009
Posts: 2

PostPosted: Thu Jul 16, 2009 11:44 am    Post subject: My first contact form! Reply with quote

Hi. I am setting up my first simple contact form but when I preview it the email and subject bits are ok but the message bit is only on one line and not a larger box as in your basic sample making it very difficult for users to view their message or make corrections! When I go to edit the form I can not find any way to change the one line message to a larger box.
Help please
Vic
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Fri Jul 17, 2009 7:46 am    Post subject: Reply Reply with quote

1. Login
2. Click 'Edit'
3. Click 'Form Questions'
4. Click 'Edit' next the the message question
5. For the type of question, select 'Text Box - Multiline'

It sounds like you are using a single line text box for the question. You need to change it to the multiline type in order for it to function are you wish.

Nick Ladd
myContactForm.com
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thespanishrover



Joined: 26 Jun 2009
Posts: 2

PostPosted: Fri Jul 17, 2009 1:21 pm    Post subject: Thanks for the prompt reply Reply with quote

Hi Nick.
Did as you said and can now change the size of the message box and have sent a message to the email address and it works well. I am probably signing up for the premium service but wanted to make sure the form worked and it does! Two more questions sorry! The text you would expect to auto return at the end of the limit of the message box but you need to return it manually or it continues in a straight line? Also when I paste the html onto the web page under the form there is the text : Back to form management?
Thank you. Victor.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Sat Jul 18, 2009 7:06 am    Post subject: Re: Thanks for the prompt reply Reply with quote

thespanishrover wrote:
The text you would expect to auto return at the end of the limit of the message box but you need to return it manually or it continues in a straight line?


The lines in the text box will auto-return down to the next line.


thespanishrover wrote:
Also when I paste the html onto the web page under the form there is the text : Back to form management?
Thank you. Victor.


When copying the HTML, make sure you are doing it from the 'Get HTML' page. Select only the HTML code contained within the box to copy. This should solve your issue.

Nick Ladd
myContactForm.com
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