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I've changed form submit email but still going to old email

 
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yepifantsev2



Joined: 17 Nov 2015
Posts: 1

PostPosted: Sat Jan 12, 2019 4:59 am    Post subject: I've changed form submit email but still going to old email Reply with quote

changed the email that the forms submit to and it still goes to the old email. We had a .org email and switched our website and emails over to .com but the form still shows it is submitting to the .org

the only way to get the submissions is to login to account here and at the top it is showing it going to the old email
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2755

PostPosted: Mon Jan 14, 2019 5:56 am    Post subject: Reply Reply with quote

Good Day,

Please log back into the account and double check the email in the settings. Our forms will only send to the address as configured in the form setting (Edit > Send to Address). Often people when incorrectly configure the wrong form when there are multiple within their account.

The other possibility is that there is email forwarding setup outside of myContactForm.com on you mail server that is redirecting the messages.

Nick Ladd
myContactForm.com
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