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wkdklisten
Joined: 01 Dec 2009
Posts: 3
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 Posted: Mon Mar 17, 2014 1:46 pm Post subject: retrieving all submitted form info from previous acct |
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Hi, I currently am a basic member with mycontactform.com, and used to have another login, but I cannot remember the username and password. I know it is still usable, as I continue to get completed form info from it. I am needing to retrieve all of the past form info that has been completed by our users with that account. It has been active for a number of years. I will need my username/password. I realize that I will probably have to upgrade to a Premium account status, and I am willing to do that to be able to get this information. Thank you for any and all help with this!
Carole
carole@visionchasedesign.com or
webmaster@wkdk.com |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Tue Mar 18, 2014 2:06 am Post subject: Reply |
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Please post the URL of the form that is continuing the receive forms. Once you have the user name, you'll be able to reset the password here:
http://www.mycontactform.com/lostpass.php
Previously submitted forms (up to two years) can be deleted from the Message Center, which you can access once you're logged in to the account. This is a premium feature which will require an upgrade.
Nick Ladd
myContactForm.com |
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wkdklisten
Joined: 01 Dec 2009
Posts: 3
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| Posted: Tue Mar 18, 2014 2:18 am Post subject: |
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| http://wkdk.com/Loyal Listener.htm |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Mar 19, 2014 3:30 am Post subject: Reply |
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The user name associated with that form is: wkdk
If you enter this into the lost password tool, it will send reset instructions to the email accounts associated with the account.
http://www.mycontactform.com/lostpass.php
Nick Ladd
myContactForm.com |
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wkdklisten
Joined: 01 Dec 2009
Posts: 3
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| Posted: Wed Mar 19, 2014 4:14 am Post subject: |
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| Thanks for the username of that other login. I will definitely reset the password; however, the email address associated with that login is no longer functional. If I try to generate a new password, can the link to do that be forwarded to one of the email addresses I listed earlier? I appreciate your help with this! |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Thu Mar 20, 2014 2:20 am Post subject: |
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| wkdklisten wrote: |
| Thanks for the username of that other login. I will definitely reset the password; however, the email address associated with that login is no longer functional. If I try to generate a new password, can the link to do that be forwarded to one of the email addresses I listed earlier? I appreciate your help with this! |
Unfortunately, due to security reasons, password reset information can only be sent to email addresses listed within an account.
Nick Ladd
myContactForm.com |
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