myContactForm.com - Help Forum

[fatbelly42]

We have been using the forms successfully for some time now but the form on our Ebay listing has suddenly stopped working and we get the following error message

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as vi.vipr.ebaydesc.com/ws/ebayisapi.dll. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location. Currently you have the 'Form Location' specified as:
http://vi.ebaydesc.co.uk/ws/ebayisapi.dll
http://vi.raptor.ebaydesc.co.uk/ws/ebayisapi.dll

I have followed the instructions and added the new url in the Form Management / Basic Form Information/ Form Location section
(I left the other url's in place)

The error message now reads as follows:

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as vi.vipr.ebaydesc.com/ws/ebayisapi.dll. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location. Currently you have the 'Form Location' specified as:
http://vi.ebaydesc.co.uk/ws/ebayisapi.dll
http://vi.raptor.ebaydesc.co.uk/ws/ebayisapi.dll
http://vi.vipr.ebaydesc.com/ws/ebayisapi.dll.

Can you explain what is happening?
Can you also explain how a form can work for so long and then develop this error even though we have not edited the form?

[mycontac]

You have an extra period at the end of the last URL in the configuration. This is why the error is being triggered. If you remove it, then it should start working.

There was likely a change on eBay's end to how the URLs are structured. This could have caused the error.

If you like, you can leave the Form Location setting blank as it is no longer required.

Nick Ladd
myContactForm.com

[fatbelly42]

That's sorted it now THANKS

Just one thing! ? IF the Form Location is not required...... why have it there to fill in????

Thanks anyway for sorting this out for me - really happy

Regards

Mike

[mycontac]

[fatbelly42]

I have sorted ALL of my Ebay listings and the forms now work on all EXCEPT
that one listing I wanted to change the Form Name.

I changed the name in MyContactform and copied the HTML; pasted it into the Ebay listing replacing the older code. The fom now gives an error message thus:

Access Denied
You don't have permission to access "http://vi.vipr.ebaydesc.com/ws/eBayISAPI.dll?" on this server.
Reference #18.64373bc3.1390932534.19ccb984

Also I notice that the HTML seems to be corrupted by  

EG The start of the code copied is this:

<!-- Begin myContactForm.com Form HTML -->
<form name="contactForm" id="contactForm" method="post" action="http://www.mycontactform.com/sendform/sendform.php" style="width: 100%; border: 0px solid #000000; margin: 0; padding: 0; background-color: #FFFFFF;">
<table summary="This table contains contact form fields." width="100%" cellpadding="0" cellspacing="0">


In the Ebay listing after pasting the code it is showing as this:

<!-- Begin myContactForm.com Form HTML -->
<form name="contactForm" id="contactForm" method="post" action="http://www.mycontactform.com/sendform/sendform.php" style="width: 100%; border: 0px solid #000000; margin: 0; padding: 0; background-color: #FFFFFF;">
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;<table summary="This table contains contact form fields." width="100%" cellpadding="0" cellspacing="0"><tbody><tr style="margin: 0; padding: 0;"><td style="background-color: #FFFFFF; border-bottom: 0px solid #D8D8D8; padding: 5px; clear: left; margin: 0;">


Can you help/explain???

Regards

Mike

[mycontac]