myContactForm.com - Help Forum

[marlenem]

My form is at the following site:

www.marlenem.com/facilitator.html

On the items with multiple answers, if at least one is not checked, the reply is listed as something like "checkbox33826---"

I noticed that on a single option checkbox you have an option to send it back as blank on the return form. Could we have that same option on a multiple-answer question? If not, how can I change the code myself?

Here is a cut and paste from one of my returned forms:

If Class, select the time for the class: checkbox332965
Other Day and Time for class:
If Seminar, Date and Time(s):
Different location:
Classroom Needs: checkbox332965

[mycontac]

There is an error in the database record for the form. To correct it, delete the question causing the error and then recreate it (within our admin panel). This typically solves this issue.

Nick Ladd
myContactForm.com

[marlenem]

Thanks. I now know what happened. Since this was the first form I developed and I was making changes as I went along, I copied the form so that I had the original as a backup. I haven't spent a lot of time on it, but it seems that when you make a copy of a form and give it a new name, it gives it a new ID but keeps all of the original identifiers which no longer match the ID.

Is there a way to update the copied form to do this automatically? It was very tedious to retype and reorder so many items.

[mycontac]