myContactForm.com - Help Forum

[livepersbz]

Hello,

I have been using My Contact form on several of my sites.

However when we installed this form,
found here http://www.livepersonality.com/web-actor-spokesperson-order-form.html and did several test messages we continually get a copy in my email that has the "State" I put in, displaying as the answer for that field where it asks "Link Removal"

So in 3 separate tests, each time, no matter if I checked, "No or Yes" to that question, it keeps displaying in my email sent to me for the client and me personally, as "the state I entered" in the actual State or Province field " next to "Link Removal".

(The state or province field comes through with the correct answer though.) This is not the problem.

Could someone take a look at the code for the form on my site and tell me what the problem may be perhaps? It appears to put the state or province ANSWER into the "Link Removal" field ANSWER as well and cannot figure out why?

Thanks for anyones help. I would be most appreciative to have this rectified as quickly as possible. Feel free to test it if you like, as we also have it set up to where it sends a copy to person who fills out the form.

Thanks again.

[mycontac]

Within the control panel, delete the question experiencing the issue as well as the question where the wrong answer is displayed. Once you've done this, re-add them using the control panel and copy and paste the new code to your site. This should resolve the problem. If it does not, you will need to delete the form and start over.

Nick Ladd
myContactForm.com

[livepersbz]

Hello Nick,

That seemed to do the trick. Thanks much for your help. I am sure we will be upgrading to your Premium service very soon.