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giftsinglass
Joined: 10 Jul 2013 Posts: 3
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Posted: Fri Aug 16, 2013 12:35 am Post subject: using the form on ebay / mobile devices i0S android. |
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Does anyone know why the form will not work on ios/android phones and tablets?
It fustrates me that when my customers shop via a mobile device they cannot use the form and have to then send us a separate email. for customers using a pc (the old fashioned way!) the form is perfect and does the job fine.
the form is on our ebay shop, for customers to submit their engraving details.
is there a fix to this problem? as it is only through mobile devices not on the pc , where the form works fine?
I am also having the problem that the origonal form i did works fine, but i made 2 new ones and they dont seem to work at all.
e.g. wine glass listing - form works fine, picture frame listing on ebay, form does not send at all.
http://stores.ebay.co.uk/giftsinglassuk
any help would be greatly appreciated.
Ian .
01133142114. |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Fri Aug 16, 2013 3:25 am Post subject: Reply |
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It is likely a sizing issue with the formatting on individual questions. You'll need to play with the settings. All forms should work on mobile devices; it is a matter of sizing them so they fit.
Nick Ladd
myContactForm.com |
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giftsinglass
Joined: 10 Jul 2013 Posts: 3
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Posted: Fri Aug 16, 2013 5:52 am Post subject: form |
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Hi Nick the form loads fine, the problem is when you press submit nothing happens (particulaly on ios) |
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