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using the form on ebay / mobile devices i0S android.

 
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giftsinglass



Joined: 10 Jul 2013
Posts: 3

PostPosted: Fri Aug 16, 2013 12:35 am    Post subject: using the form on ebay / mobile devices i0S android. Reply with quote

Does anyone know why the form will not work on ios/android phones and tablets?

It fustrates me that when my customers shop via a mobile device they cannot use the form and have to then send us a separate email. for customers using a pc (the old fashioned way!) the form is perfect and does the job fine.

the form is on our ebay shop, for customers to submit their engraving details.

is there a fix to this problem? as it is only through mobile devices not on the pc , where the form works fine?

I am also having the problem that the origonal form i did works fine, but i made 2 new ones and they dont seem to work at all.

e.g. wine glass listing - form works fine, picture frame listing on ebay, form does not send at all.

http://stores.ebay.co.uk/giftsinglassuk


any help would be greatly appreciated.
Ian .
01133142114.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Aug 16, 2013 3:25 am    Post subject: Reply Reply with quote

It is likely a sizing issue with the formatting on individual questions. You'll need to play with the settings. All forms should work on mobile devices; it is a matter of sizing them so they fit.

Nick Ladd
myContactForm.com
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giftsinglass



Joined: 10 Jul 2013
Posts: 3

PostPosted: Fri Aug 16, 2013 5:52 am    Post subject: form Reply with quote

Hi Nick the form loads fine, the problem is when you press submit nothing happens (particulaly on ios)
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