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Form no longer forwarded to my email since upgrade

 
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Quater



Joined: 11 Mar 2006
Posts: 1

PostPosted: Fri Mar 17, 2006 9:50 am    Post subject: Form no longer forwarded to my email since upgrade Reply with quote

Help! I upgraded 2 days ago and now the 2 forms I created are no longer being forwarded to my email address, neither are they being filtered by my provider's spam software. They ARE, however, being sent to my Message Center at MyContactForm.com I need them to come to my email address when submitted. Thanks! - both forms located at www.Paxeon.com

After checking, the 'Affiliate' form is coming through, but the 'Client Form' is not.

Also, on the 'Affiliate' form, the last questions (comments or suggestions) is being cut off at 'Comments o'

Thanks!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Sun Mar 19, 2006 11:22 am    Post subject: Reply Reply with quote

There is no problem on our end that would be causing this problem. I tested both of your forms and examined our server's mail logs and determined that the messages are being sent on our end and being received by your server successfully. If they are not getting to you it is most likely due to spam filtering either on your server, or in your e-mail client. Here is our mail server's log information:

Form: http://www.paxeon.com/custom.html
Email to Send to: ClientCare@Paxeon.com

Mar 19 12:41:03 mycontactform qmail: 1142793663.495021 starting delivery 213809: msg 1556826 to remote ClientCare@Paxeon.com
Mar 19 12:41:04 mycontactform qmail: 1142793664.399551 delivery 213809: success: 64.136.20.83_accepted_message./Remote_host_said:_250_OK_id_AABCB5KQAAEZ3GXJ/



Form: http://paxeon.com/favorite_links.html
Email to Send to: ClientCare@Paxeon.com


Mar 19 13:03:49 mycontactform qmail: 1142795029.683823 starting delivery 45: msg 1556787 to remote ClientCare@Paxeon.com
Mar 19 13:03:50 mycontactform qmail: 1142795030.175888 delivery 45: success: 64.136.20.83_accepted_message./Remote_host_said:_250_OK_id_AABCB5L2XA2D9H7A/

As for ths issue the the missing bit on the last question, I checked the messages. The text is there, but for some reason it is not displaying correctly in your email client.

Thank you,

Nick Ladd
myContactForm.com
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