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oops?

 
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falon



Joined: 06 Mar 2006
Posts: 1

PostPosted: Mon Mar 06, 2006 8:55 pm    Post subject: oops? Reply with quote

I am gettin mail in the message center on your site but not to my email box. DId I mess up on the address where it is to be sent to or? Embarassed
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Mar 07, 2006 8:53 am    Post subject: Reply Reply with quote

You can verify that the send to address is correct by:

1. Once you are logged in to the site, click the button on the right navigation bar that says Form Management. This is the default location you are taken to when you login.
2. You will see the name of the form you have created and next to it will be a link that says [Edit]. Click this link.
3. Click the link that says Send To Address.
4. Follow all on-screen instructions.

If the address is correct then the most likely problem is that either your email provider or your email client is filtering out the messages.

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tarbeaty



Joined: 06 Mar 2006
Posts: 2
Location: New York City

PostPosted: Tue Mar 07, 2006 9:00 am    Post subject: Confirmed Address on Submission Reply with quote

Thanks for your help. The client was at fault... not responding to my requests for a reply on submission caused me to believe that the submission address was incorrect, when indeed, the client was unfamiliar with message that they though it was spam.

Thanks again.
Tar
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