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Not receiving data from message field

 
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mindreality



Joined: 27 Nov 2005
Posts: 1

PostPosted: Sun Nov 27, 2005 10:38 pm    Post subject: Not receiving data from message field Reply with quote

I only receive the data from the email and subject field but not from the message multi line box field.

Please help me solve this. My User name is psycomtech.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Nov 29, 2005 10:31 pm    Post subject: Reply Reply with quote

Please post the online url of the form as well as a sample of the e-mail you are receiving from the form.

Have you tried re-copying and pasteing the html?

Thanks,

Nick Ladd
myContactForm.com
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shonagon



Joined: 27 Dec 2005
Posts: 1

PostPosted: Tue Dec 27, 2005 10:05 am    Post subject: Multi-line Text Box Doesn't Work Reply with quote

I am having the same problem as MindReality (and have been for some time). The form at http://www.chicagogenealogy.com/birthreq1.html works great, except that information typed into the "Any Special Instructions?" multi-line text box at the bottom doesn't get sent in the email.

I have tried deleting/recreating the box and updating the HTML, but still no luck.

Any suggestions? Thanks!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Dec 28, 2005 9:01 am    Post subject: Reply Reply with quote

Shonagon,

I sent a test message through your form. Please go ahead and forward the submittal that you receive to: info@mycontactform.com

Thank you,

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Dec 28, 2005 9:32 am    Post subject: Reply Reply with quote

Shonagon,

There was an error in the database record for your form that was causing the problem. I was able to correct it and everything should now function properly.

Thanks,

Nick Ladd
myContactForm.com
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Redstone



Joined: 11 Jan 2006
Posts: 1

PostPosted: Wed Jan 11, 2006 9:43 am    Post subject: Same problem Reply with quote

I am having the same problem as mindreality and shonagon. My last field, "Please tell us (in 75 words or less) what your career goals are?", is not being sent in the emails (http://www.redstonespark.com/intern.asp). Do I have a similar problem with the database record?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Jan 17, 2006 10:13 am    Post subject: RE REdstone Reply with quote

Redstone,

You have mail regarding this. The problem has been fixed.
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