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File attachment not coming through email

 
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cupertino-library-foundat



Joined: 12 Dec 2011
Posts: 4

PostPosted: Fri Dec 21, 2018 10:53 am    Post subject: File attachment not coming through email Reply with quote

Hi, My form is working except for the file attachment. I've removed file types from Xtras and maxed out the limits. The file name comes through on the email, but the attachment itself does not.

My form is here: http://cupertinolibraryfoundation.org/programs/art-wall/art-wall-entry-form/

Your help in solving this mystery is much appreciated.
Thank you!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2773

PostPosted: Thu Dec 27, 2018 7:51 am    Post subject: Reply Reply with quote

Good Afternoon,

It looks likely that the incoming mail server / email client is removing the attachment from the email. I would check with whomever manages your incoming email to see where the attachment is being removed.

Nick Ladd
myContactForm.com
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cupertino-library-foundat



Joined: 12 Dec 2011
Posts: 4

PostPosted: Thu Dec 27, 2018 12:57 pm    Post subject: Reply with quote

I'm using Outlook 365 and receive attachments from other emails. GoDaddy hosts the iMAP.

If I'm getting other email attachments, why don't I receive them when mycontact form is submitted?

Any clues you can provide are very much appreciated.
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