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I am not receiving emails for any of my forms
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jhardy



Joined: 07 Jun 2012
Posts: 2

PostPosted: Mon Jun 04, 2018 12:40 pm    Post subject: Reply with quote

Put us in the "something is broken" camp. Very frustrating!
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deniousdj



Joined: 26 Apr 2006
Posts: 1

PostPosted: Wed Jun 06, 2018 12:33 pm    Post subject: Our forms are not sending either..... Reply with quote

We also use Office 365, and about May 25th our form submissions stopped arriving in our email. We utilize multiple forms going to multiple email addresses within O365. We are also a paying customer and would like to see resolution to this issue.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2773

PostPosted: Mon Jun 18, 2018 4:17 am    Post subject: Reply Reply with quote

Good Day,

This issue with O365 should be resolved. If you continue to have issues, please send an email to info@mycontactform.com.

Nick Ladd
myContactForm.com
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mab74



Joined: 23 Apr 2018
Posts: 2

PostPosted: Tue Jul 31, 2018 11:56 am    Post subject: HTML page issues Reply with quote

Hi,

I use outlook/hotmail to receive emails from the html page that has been embedded onto my website. Now it has stopped working and cannot receive any messages. Please Advise.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2773

PostPosted: Wed Aug 01, 2018 4:47 am    Post subject: Re: HTML page issues Reply with quote

mab74 wrote:
Hi,

I use outlook/hotmail to receive emails from the html page that has been embedded onto my website. Now it has stopped working and cannot receive any messages. Please Advise.


We have submitted a request with Office 365 to remove the block.

Nick Ladd
myContactForm.com
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mab74



Joined: 23 Apr 2018
Posts: 2

PostPosted: Thu Aug 02, 2018 2:10 pm    Post subject: HTML page issues Reply with quote

Ok thank you.

I want to elaborate that i use the web version of outlook/hotmail, and also i may use the software verison Office 365 in the future to receive messages from the mycontactform build page.

I had recently added a new email to receive messages, and changed the

"OPTIONAL: What web address(es) will this form be located (include filename)? ?" , from http to https. So far messages are being received.

Is there an issue if any on what browser to use to send the html build page messages to my email? Currently i use Google Chrome.

Please advise.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2773

PostPosted: Fri Aug 03, 2018 5:12 am    Post subject: Re: HTML page issues Reply with quote

mab74 wrote:
Ok thank you.

Is there an issue if any on what browser to use to send the html build page messages to my email? Currently i use Google Chrome.

Please advise.


No issues with browsers.

Nick Ladd
myContactForm.com
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