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I am not receiving submitted forms

 
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alesiadixon



Joined: 07 Dec 2006
Posts: 2

PostPosted: Fri Aug 12, 2016 10:09 am    Post subject: I am not receiving submitted forms Reply with quote

I have used you guys for many years and have always gotten my submitted forms via email.

All of a sudden, I am not getting my forms. They are on your server, but not getting to me.

Any suggestions as to what is wrong would be appreciated.
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alesiadixon



Joined: 07 Dec 2006
Posts: 2

PostPosted: Mon Aug 15, 2016 10:59 am    Post subject: NO ANSWER YET Reply with quote

I have not recieved an answer yet, please help. Yet another form submitted today & was not sent to my email. It is very inconvenient to have to log in on yor site & then download my forms. I need them in my email.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Aug 16, 2016 2:39 am    Post subject: Re: NO ANSWER YET Reply with quote

alesiadixon wrote:
I have not recieved an answer yet, please help. Yet another form submitted today & was not sent to my email. It is very inconvenient to have to log in on yor site & then download my forms. I need them in my email.


Good Day,

When a sudden change like this occurs, it is almost certainly an issue of spam filtering on your incoming email server. Please check with your email provider. Also, read the tips here for avoiding filtering issues:

http://www.mycontactform.com/emailfiltering.php

Nick Ladd
myContactForm.com
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