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Problem Creating Form

 
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Shalon



Joined: 14 Feb 2016
Posts: 3

PostPosted: Mon Feb 15, 2016 9:36 am    Post subject: Problem Creating Form Reply with quote

I'm not sure if this is the correct board - but while trying to create my form, on step 5 where you put in the questions, and choose the text box/drop down etc... I get to the bottom of 34 questions, hit the "next" button, and it wipes it all out and gives me an error message. Something to the effect that I must enter all data. After 5x this has become very frustrating.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Feb 17, 2016 5:37 am    Post subject: Reply Reply with quote

The session may be timing out. Please try entering a smaller number of questions. You can add additional questions after the form wizard is complete.

Nick Ladd
myContactForm.com
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Shalon



Joined: 14 Feb 2016
Posts: 3

PostPosted: Wed Feb 17, 2016 7:39 am    Post subject: Reply with quote

Hi, thank you. I should have said that I did try that. I entered just 5 questions and tried to go to "next", then go back to add more but that did not work either. Then I had the person that takes care of my website go in and try to create the form. Going in two ways - under her user name & password - and using mine as well. She has a form on her website that she created using your site. We just did a test 5 questions, and did it several times and it did the same for her. Nothing, and gives the same error message.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Feb 18, 2016 6:48 am    Post subject: Reply with quote

Shalon wrote:
Hi, thank you. I should have said that I did try that. I entered just 5 questions and tried to go to "next", then go back to add more but that did not work either. Then I had the person that takes care of my website go in and try to create the form. Going in two ways - under her user name & password - and using mine as well. She has a form on her website that she created using your site. We just did a test 5 questions, and did it several times and it did the same for her. Nothing, and gives the same error message.


What is the error message that it is giving you?

Nick Ladd
myContactForm.com
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Shalon



Joined: 14 Feb 2016
Posts: 3

PostPosted: Thu Feb 18, 2016 7:51 am    Post subject: Reply with quote

I just tried it again with a few questions, so I could get the error message. I even chose "text box" though that is what it defaults to. I did a simple name, street address, city/state/zip code, phone number.

ERROR: Please make sure to enter appropriate values into all requested fields.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Feb 19, 2016 4:43 am    Post subject: Reply with quote

Shalon wrote:
I just tried it again with a few questions, so I could get the error message. I even chose "text box" though that is what it defaults to. I did a simple name, street address, city/state/zip code, phone number.

ERROR: Please make sure to enter appropriate values into all requested fields.


Are you able to take a screen shot of what the screen looks like before you press the next button and then what it looks like after? I can't think of anything obvious that would cause this message to occur. Are all of the possible fields inputted? You can email screen shots to: info@mycontactform.com.

Nick Ladd
myContactForm.com
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