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McAfee Spam Filter is stopping our forms from emailing

 
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flintpubliclibrary



Joined: 21 Jun 2006
Posts: 1

PostPosted: Thu May 15, 2014 7:35 am    Post subject: McAfee Spam Filter is stopping our forms from emailing Reply with quote

We just switched our spam filter to McAfee and afterward, our forms stopped emailing to the distribution lists that we had set up for them. How can we resolve this issue. The emails that they forward to are generic emails for things such as facilities or techsupport. They then forward to the pertinent staff members.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Sat May 17, 2014 5:04 am    Post subject: Reply Reply with quote

You need to look into the setting for your anti-virus software. There should be a way to whitelist specific email addresses. More information can be found here:

http://www.mycontactform.com/emailfiltering.php

Nick Ladd
myContactForm.com
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