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Ipad form submission through ebay app

 
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giftsinglass



Joined: 10 Jul 2013
Posts: 3

PostPosted: Wed Jul 10, 2013 4:48 am    Post subject: Ipad form submission through ebay app Reply with quote

Hi, I am trialing the mycontactform.com software for my ebay store, and it is fantastic and am about to go premium, however, when trying to submit the form from an ipad, through the ebay app. i recieve an error.

the form is on this website
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=271236935574

when you click submit the webpage opens saying 'error, there is an error with identifying credentials from the form you are trying to submit....'

also, from android devices, when selecting the drop down boxes, you can not read the text that is in the boxes for the image selection and for the font choice, the text is the same colour as the background in the drop down boxes.

help would be greatly appreciated!

Ian

sales@giftsinglass.co.uk
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Jul 11, 2013 2:24 am    Post subject: Reply Reply with quote

The error with identifying credentials is likely because the code is missing some key components; try inserting new code.

I do not have an iPad, but I tested your form on my PC and the only issue I had was a form location error. If you set the configuration of Edit > Basic Form Information > Form Location to the following, it should correct the issue.

ebay.co.uk/*

Nick Ladd
myContactForm.com
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