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e-mail & location error

 
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ka2



Joined: 20 Apr 2009
Posts: 2

PostPosted: Mon Mar 12, 2012 12:56 am    Post subject: e-mail & location error Reply with quote

Hi,
I updated my contact form (my site got replaced to another server so I had to adjust the 'form location'), but now it doesn't seem to work..
It doesn't show the 'fill in e-mail box'.. the form location doesn't seem to be correct (although it should be?). And I can't preview the form on the Mycontactform site..
Please help! Thanks in advance!

You can find my form here: http://pegasusoostende.be/ainschrijven.htm

Best regards,
Joe
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Mar 12, 2012 8:34 am    Post subject: Reply Reply with quote

Probably the best way to solve the issue would be to simply rebuild it in our system using the Form Wizard. It sounds like the form is corrupted.

Nick Ladd
myContactForm.com
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ka2



Joined: 20 Apr 2009
Posts: 2

PostPosted: Mon Mar 19, 2012 5:46 am    Post subject: Reply with quote

Hi,
I just rebuilt it.. still doesn't work.. there is nog box field to enter the e-mail address on top... all the rest looks fine, but if you can't insert an e-mail address its worthless..
Please help!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Mar 19, 2012 7:20 am    Post subject: Reply with quote

I just looked at your form code that is live on your web site and the form code that we have provided directly from your myContactForm.com account. The code on your site is dramatically different in that the code we are providing DOES include the email address field, and the code that is live on your site DOES NOT include the email field. The following code below is provided in the myContactForm.com code and DOES NOT appear on your live site:

Code:
<input name="email" type="email" id="email" size="20" maxlength="100" required="required" style="font-family: Arial; font-size: 14px; color: #000000; background-color: #FFFFFF; border: 1px solid #666666; padding: 2px;" />


If you look at the source code on your live site, you will see that this is missing. It has either been inadvertently deleted by yourself, or the software you are using to build your site is removing it.

Nick Ladd
myContactForm.com
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