Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

One field not exporting data

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Message Center
View previous topic :: View next topic  
Author Message
ptcc



Joined: 24 Jan 2008
Posts: 2

PostPosted: Thu Dec 01, 2011 8:34 am    Post subject: One field not exporting data Reply with quote

Hello,

I have an RSVP form that has a field which is not exporting data. I have made sure all of the fields are checked to be exported. The field is required, and i have a successful submission email (see below) that clearly shows data was entered into the field. Can you help?

Thanks!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

From: janeceks@tx.rr.com [mailto:janeceks@tx.rr.com]
Sent: Monday, November 28, 2011 4:20 PM
To: info@prestontrail.org
Subject: Preston Trail Christmas Eve RSVP

From: janeceks@tx.rr.com
Subject: Preston Trail Christmas Eve RSVP
Date: 11/28/2011 at 02:20 PM (GMT -Cool from 99.125.122.207

My family will attend the following Christmas Eve Service: Saturday, December 24 at 11 a.m.
Name: Janecek Family
Total number attending this Christmas Eve Service: 4
Number of kids who will be in childcare (birth-Kindergarten): 1
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Dec 01, 2011 9:41 am    Post subject: Reply Reply with quote

I've just logged in to your account.

I've been successfully exporting data from the 'Christmas Eve 2011 RSVP' form. Is this the form experiencing the issues? I tested as a PDF and Excel file.

It appears to be exporting correctly. I can email you the actual exported file if you like so that you may confirm. Please e-mail me your address to info@mycontactform.com

Nick Ladd
myContactForm.com
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Dec 01, 2011 10:05 am    Post subject: Re: Reply Reply with quote

mycontac wrote:
I've just logged in to your account.

I've been successfully exporting data from the 'Christmas Eve 2011 RSVP' form. Is this the form experiencing the issues? I tested as a PDF and Excel file.

It appears to be exporting correctly. I can email you the actual exported file if you like so that you may confirm. Please e-mail me your address to info@mycontactform.com

Nick Ladd
myContactForm.com


After testing some more, I see the issue. For the moment, export it as a CSV file and it should work (this can be imported into Excel). I'll work on resolving the issue with exporting to Excel shortly.

Nick Ladd
myContactForm.com
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Dec 01, 2011 10:43 am    Post subject: Reply Reply with quote

All exports should now be functioning correctly. Thank you for your patience.

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Message Center All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group