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Information emailed to me...

 
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demondancer



Joined: 14 Jul 2005
Posts: 4

PostPosted: Thu Jul 14, 2005 12:04 pm    Post subject: Information emailed to me... Reply with quote

I'm not quiet sure if this goes here but everytime i try out my email forms my email sum bac, they have the questions, but all of the information i typed in is not there. why?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Jul 14, 2005 2:10 pm    Post subject: Reply Reply with quote

Greetings,

I cannot answer your problem without more information. Make sure to read the posting rules prior to posting again. Please provide me with your specific form's web address, the form name, and your username. Also, please copy and paste a copy of the form results to the forum.

Thank you,

Nick Ladd
myContactForm.com
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demondancer



Joined: 14 Jul 2005
Posts: 4

PostPosted: Fri Jul 15, 2005 4:59 am    Post subject: reply Reply with quote

well, my username is demondancer and my web address for one of my forms is http://www.bitteressence.com/emotions/joinin.htm, the name of the form is Xyxa's Fanlisting and the results look like this:

You submitted the following information:

Name:
Country:
Website:
Joining or Updating:
Comments:

please help... Sad
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Jul 15, 2005 8:32 am    Post subject: Reply Reply with quote

The reason the form is not working is because you have changed the 'name' attributes of all of the fields on the form in an html editor. Please recopy and paste the html we provide exactly as we provide it. You can alter it in your html editor if you wish, but you must not change any of the field names, or you will experience the same problem you are getting now.

Thank you,

Nick Ladd
myContactForm.com
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demondancer



Joined: 14 Jul 2005
Posts: 4

PostPosted: Fri Jul 15, 2005 11:58 am    Post subject: reply Reply with quote

thanks a bunch! Very Happy Exclamation Exclamation
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demondancer



Joined: 14 Jul 2005
Posts: 4

PostPosted: Fri Jul 15, 2005 12:13 pm    Post subject: reply Reply with quote

I did just as u said. I copy and pasted it and didn't change the name but it still isn't working... Crying or Very sad
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Jul 15, 2005 3:04 pm    Post subject: It is working Reply with quote

I just sent a test message through. I checked our server logs, and it appears that it went through perfectly fine. Please go to the form and try for yourself. When you submitted the form the last time you most likely did not clear the cache in the web browser, so you were probably looking at the old incorrect html. Make sure to clear the browser cache before re-submitting. To clear the browser cache, hold the shift button on your keyboard and press refresh.

Thanks,

Nick Ladd
myContactForm.com
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