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Error with Facebook Page form

 
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TeletextHolidays



Joined: 16 Sep 2010
Posts: 1

PostPosted: Tue Sep 28, 2010 1:48 am    Post subject: Error with Facebook Page form Reply with quote

Hi there,

We are using MyContactForm for a Facebook page, and keep getting the same error message from our fans (This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as facebook.com. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location).

We have however specified the tab that it is located already. Is there anything else that could be causing this problem?

Thanks for your help,

Regards,
Elisah
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2735

PostPosted: Tue Sep 28, 2010 11:31 am    Post subject: Reply Reply with quote

This error generally is correct. Please make sure that you are configuring the proper form under your account and copying and pasting the URL in the error message directly into the configuration under Edit > Basic Form Information. We have not tested our service within Facebook, so it is tough for me to give complete guidance on this issue.

Nick Ladd
myContactForm.com
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