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Checkbox multi answer problems

 
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vladrubcovs



Joined: 02 Dec 2008
Posts: 6

PostPosted: Tue Sep 22, 2009 3:20 am    Post subject: Checkbox multi answer problems Reply with quote

Hello
Can anyone help?

I have used the checkbox multi answer field, added the number of checkboxes and filled them in. But when i'm filling out the form and ticking the boxes that i want the form comes back to me like this:

Did you want to add a game?: checkbox207589

I did not add this field checkbox 207589, What is it?

My website is www.haveabounce.co.uk

Thanks

Dario
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2724

PostPosted: Tue Sep 22, 2009 8:02 am    Post subject: Reply Reply with quote

Please delete the question from the administration panel and then readd it. If this doesn't work, you'll need to rebuild the form.

Nick Ladd
myContactForm.com
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vladrubcovs



Joined: 02 Dec 2008
Posts: 6

PostPosted: Tue Sep 22, 2009 8:37 am    Post subject: errors when submitting form Reply with quote

Thank you Nick.

I wonder if you can help me with the customers submissions going straight into the junk box. I use windows live mail. Do I need to lower the antispam to a level it would let anyones email through or is there another way?

Many thanks

Dario
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vladrubcovs



Joined: 02 Dec 2008
Posts: 6

PostPosted: Tue Sep 22, 2009 8:49 am    Post subject: errors when submitting form Reply with quote

Hi Nick

I resbmitted the problem area in question and it now works a treat. Just have to do this 18 more times now for the other forms.

Thanks

Dario
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2724

PostPosted: Wed Sep 23, 2009 7:37 am    Post subject: Re: errors when submitting form Reply with quote

darioariccio wrote:
Thank you Nick.

I wonder if you can help me with the customers submissions going straight into the junk box. I use windows live mail. Do I need to lower the antispam to a level it would let anyones email through or is there another way?

Many thanks

Dario


Unfortunately, I am not familiar with Windows live mail. I would try to look for a setting that allows you to whitelist specific senders. If possible, I would whitelist the entire mycontactform.com domain (*@mycontactform.com). If that doesn't work, try whitelisting / adding to contact lists the following addresses:

info@mycontactform.com
anonymous@mycontactform.com

Nick Ladd
myContactForm.com
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