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web stats don't match emails

 
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James3906



Joined: 05 Jun 2009
Posts: 1

PostPosted: Tue Aug 25, 2009 3:38 pm    Post subject: web stats don't match emails Reply with quote

Form works fine. Host has provided a site usage app. This application is calculating over 35 visits per month to the form page but I haven't received any emails for almost 5 months. www.jkershaw.info/form.htm
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Aug 26, 2009 8:05 am    Post subject: Reply Reply with quote

35 visits per month is quite small. Depending on the % of users that will actually submit the form, you might not expect any messages. The most likely situation is that simply no one has submitted the form.

The easiest thing to do is submit the form yourself to make sure it is working. Also, check the stats for form submissions under the 'Form Management' portion of the control.

If you do submit the form, but never receive the message, the problem is most likely with poor spam filtering on your email end (this is the problem 99% of the time). If this is the case, please read the following FAQ:


http://www.mycontactform.com/faq.php?fiddet=63&ptid=6&stid=8

Nick Ladd
myContactForm.com
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