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I tried to add another e-mail address , never received the

 
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deanifer



Joined: 20 Apr 2009
Posts: 1

PostPosted: Wed Aug 12, 2009 5:15 pm    Post subject: I tried to add another e-mail address , never received the Reply with quote

But I never received the activation email

I have added all 3 to my whitelist info@mycontactform.com and anonymous@mycontactform.com and mycontactform.com. It's done correctly because I called my hoster, godaddy.com and he guided me thru the processs.

I have tried mulitiple times sending it and even tried the Resend your confirmation e-mail by Clicking Here button on your site. it then asks me for my user name which i type in as deanifer and then this message pops up. The username deanifer has not been submitted for membership.
So I am at wits end trying to figure this out.

I have one address set up but its my personal email, I need to have the company email set up correctly.

is there anyway you can send me a conformation code??? I really need to get this up and running.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Aug 13, 2009 4:59 am    Post subject: Reply Reply with quote

Good Day,

The 'Click Here' link you are following is for new account confirmations, not adding email addresses to your account.

Please read the following FAQ:

http://www.mycontactform.com/faq.php?fiddet=64&ptid=6&stid=8

Also, resend the confirmation by logging in, clicking 'My User Information', clicking 'Delete' next to the email your are trying to add, and then re-adding it (this will resend a new confirmation email).

Nick Ladd
myContactForm.com
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