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duplicate emails

 
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tsbraunecker



Joined: 01 Aug 2009
Posts: 2

PostPosted: Mon Aug 03, 2009 7:57 am    Post subject: duplicate emails Reply with quote

Hi,

I just put my first form on one of my sites and I love it!

I went to my site and filled out the contact form to see if everything was working ok, and it is, except I get 2 emails instead of one.

Also, is there a place where we can test the forms without using up our submissions?

What am I doing wrong?

Thanks,
Therese
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Aug 04, 2009 9:09 am    Post subject: Reply Reply with quote

There are only a few of things that would cause duplicate submissions:

1. The submit but was clicked multiple times (most likely cause). This can be prevented under the 'Form Security / Anti-SPAM' portion of the control panel.
2. You have some sort of external email forwarding setup.
3. The form is configured to go to multiple addresses (Edit > Send to Address)

Nick Ladd
myContactForm.com
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tsbraunecker



Joined: 01 Aug 2009
Posts: 2

PostPosted: Thu Aug 06, 2009 6:08 am    Post subject: duplicate emails Reply with quote

Nick,

Thanks for your help, I did find my mistake and corrected it. I shouldn't have anymore problems.

Thanks again,
Therese
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