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I Have Two Accounts That Have Become Mingled

 
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zibudog



Joined: 06 Aug 2007
Posts: 4

PostPosted: Tue Feb 12, 2008 9:45 am    Post subject: I Have Two Accounts That Have Become Mingled Reply with quote

I have two accounts:
Premium is Rick London with the email of ricklondon@mac.com


And a new one I created called aaapartnerform using my work email rlondon@aaamidatlantic.com

The system does not recognize the second account user/pass, and when I request the password I get the following message:

New Password Created

We've e-mailed the following e-mail addresses instructions on how to reset your password. Please note that the password has not been reset, and will not be until the instructions found within the e-mail are followed.

- ricklondon@mac.com

-----------So it is sending to my first accopunt info and I do not want to change that account. If I try to create a new account using my rlondon email address, it says that an account using that info is already being used....as you can see I am having a problem. Can someone look into the data and see what is wrong.
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Rick
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Feb 12, 2008 10:08 am    Post subject: Reply Reply with quote

Rick,

There are no accounts listed under myContactForm called 'aaapartnerform'. The only account I can see associated with the email addresses you have posted is called '091001gigi'.

091001gigi has the following email addresses associated with it:
ricklondon@mac.com
bellaitalia@ureach.com
rlondon@aaamidatlantic.com

None of the above addresses are associated with any other myContactForm.com account.

If you enter any of these addresses into the lost password script, it will send reset instructions for the account '091001gigi'.

If you have some code generated from the other account that you believe you have, I can look at it and determine what myContactForm.com account it came from.

Sincerely,

Nick Ladd
myContactForm.com
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zibudog



Joined: 06 Aug 2007
Posts: 4

PostPosted: Wed Feb 13, 2008 3:16 pm    Post subject: Reply with quote

Thanks Nick. Got it. I will delete the email address rlondon and then create a new account. Thanks.
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