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Form is not being sent

 
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itjci



Joined: 07 Dec 2007
Posts: 3

PostPosted: Tue Dec 18, 2007 1:11 pm    Post subject: Form is not being sent Reply with quote

I have the form created and once filled out nothing gets sent. It clears the form and stays on the page even though it is supposed to go to a different page. I have looked at other posts about form not being sent and still nothing. On the management tool it shows 0 messages sent and I have sent 4 test messages

Thanks
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Dec 26, 2007 12:01 pm    Post subject: Reply Reply with quote

Post the URL of the form.

Nick Ladd
myContactForm.com
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itjci



Joined: 07 Dec 2007
Posts: 3

PostPosted: Wed Dec 26, 2007 1:40 pm    Post subject: Reply with quote

the url to the form is http://www.jcidev.com/index-5.html

I have copy and pasted teh form multiple times and still can not get the form to work. I get emails from mycontactform.com without any problems. I am going to try and send it to another email account.

Any other help would be appreciated
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Dec 27, 2007 8:59 am    Post subject: Solution Reply with quote

itjci wrote:
the url to the form is http://www.jcidev.com/index-5.html

I have copy and pasted teh form multiple times and still can not get the form to work. I get emails from mycontactform.com without any problems. I am going to try and send it to another email account.

Any other help would be appreciated


Look at the HTML code for your website and find the bit of code that says:

Code:
<td width="440"><div style="padding-top:10px;padding-left:30px "><form><table width="380"  border="0" cellspacing="0" cellpadding="0">


You have an extra form tag in there that is not part of what myContactForm.com provided and is screwing up the actual contact form. Remove the portion of the code above that says:

Code:
<form>


This will solve the issue.

Sincerely,

Nick Ladd
myContactForm.com
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itjci



Joined: 07 Dec 2007
Posts: 3

PostPosted: Thu Dec 27, 2007 9:30 am    Post subject: Reply with quote

Thank you. That worked
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shondajohnson



Joined: 11 Mar 2007
Posts: 2

PostPosted: Sat Jan 05, 2008 8:05 am    Post subject: I am having the exact same problem with my contact form.... Reply with quote

This is the URL for the site:

http://sjohnson.weichertcc.com/idx/agent/2adv/default.aspx?p=29&a=10E894D1-702F-43F8-A3DC-F30BA6C08837&e=true



Would appreciate any help.
Thanks!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Jan 08, 2008 12:25 pm    Post subject: Re: I am having the exact same problem with my contact form. Reply with quote

shondajohnson wrote:
This is the URL for the site:

http://sjohnson.weichertcc.com/idx/agent/2adv/default.aspx?p=29&a=10E894D1-702F-43F8-A3DC-F30BA6C08837&e=true



Would appreciate any help.
Thanks!


Is this form having the same issue? Please create a new post explaining your specific problem.

Nick Ladd
myContactForm.com
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shondajohnson



Joined: 11 Mar 2007
Posts: 2

PostPosted: Tue Jan 08, 2008 12:33 pm    Post subject: Thanks but I found another solution Reply with quote

The problem that I had was exactly the same as the previous poster. I looked for and did not find any extra or misplaced <form> text in the code, I recreated and pasted the code onto my site several times. I never did get a resolution with the mycontactform prior to the kickoff of my marketing campaign so so I used another solution.
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