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Adding new e-mail does not work

 
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disse



Joined: 18 Dec 2006
Posts: 1

PostPosted: Thu Dec 27, 2007 1:09 pm    Post subject: Adding new e-mail does not work Reply with quote

I have read the FAQ about adding a new e-mail, but I still cannot get this to work. I have added several e-mails before, but when I try to add a new e-mail address, the verification is never sent. There is no spam filter that is holding the message. Messages from other e-mail accounts to this one are received easily. I have tried to add this email to no avail, so I need some help with this. I am using a premium MyContactForm account.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Jan 02, 2008 9:29 am    Post subject: Reply Reply with quote

Around the dates that you listed, we switched our web server to a newer, upgraded box. Unfortunately, as part of the upgrade process there was an in adverted error made to our mail server DNS record. While this didn't affect the messages leaving our server, it did cause a few ISPs (AOL, yahoo.co.uk, verizon.net) to begin blocking our mail server. I have contacted each of the above ISPs. The nature of this block was temporary, and it should have since resolved itself.

Please let us know if you are still not receiving the messages. Please also double check your spam settings. If they are still not getting to you, please post the email addresses that are not receiving messages.

Sincerely,

Nick Ladd
myContactForm.com
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