Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Confirmation E-Mail Not Being Sent

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms
View previous topic :: View next topic  
Author Message
ricka47



Joined: 26 Oct 2006
Posts: 4

PostPosted: Sat Dec 02, 2006 3:52 am    Post subject: Confirmation E-Mail Not Being Sent Reply with quote

Hi, one of my contacts told me that he was not sent a confirmation e-mail. I have this option turned on. When I tested it, that was the case.....am I doing something wrong?
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2743

PostPosted: Mon Dec 04, 2006 8:09 am    Post subject: Reply Reply with quote

This FAQ is in reference to not recieve form submittals but, the contents also apply to auto responses and confirmation emails.

http://www.mycontactform.com/faq.php?fiddet=63&ptid=6&stid=8

Sincerely,

Nick Ladd
myContactForm.com
Back to top
View user's profile
ricka47



Joined: 26 Oct 2006
Posts: 4

PostPosted: Thu Dec 07, 2006 12:47 pm    Post subject: Reply with quote

I re-loaded the HTML and that didn't work. All the other messages are OK, it's the auto response ones that don't seem to be sent.
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2743

PostPosted: Mon Dec 11, 2006 8:53 am    Post subject: Reply Reply with quote

Like the FAQ says, the autoresponses ARE being sent. It is on the email user's end that the messages are being filtered.

Sincerely,

Nick Ladd
myContactForm.com
Back to top
View user's profile
ricka47



Joined: 26 Oct 2006
Posts: 4

PostPosted: Mon Dec 11, 2006 8:58 am    Post subject: Reply with quote

But, if I send a contact to myself, I recieve the contact info, but not the autoresponse. If it was being filtered, wouldn't I get neither?
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2743

PostPosted: Tue Dec 12, 2006 8:14 am    Post subject: Reply with quote

Quote:
But, if I send a contact to myself, I recieve the contact info, but not the autoresponse. If it was being filtered, wouldn't I get neither?


No, because the content of the autoresponse is slightly different than the content of the actual message.


Sincerely,

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group