Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Premium Upgrade not processed yet

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Premium Membership
View previous topic :: View next topic  
Author Message
DataEntryBank



Joined: 09 Jul 2006
Posts: 4

PostPosted: Mon Jul 10, 2006 4:53 am    Post subject: Premium Upgrade not processed yet Reply with quote

Hello my username is DataEntryBank, I have wait almost half a day and wondering why my account has not been upgraded yet, I was worried there might be a problem, could somebody please take a look at it for me please I would be really grateful and I appreciate your time.
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Jul 12, 2006 8:00 am    Post subject: Reply Reply with quote

Please note that it typically can take up to 24 hours for account upgrades to be processed. In some rare instances, it may take up to 2 business days.

Sincerely,

Nick Ladd
myContactForm.com
Back to top
View user's profile
Steven Shaw



Joined: 29 Aug 2006
Posts: 1

PostPosted: Tue Aug 29, 2006 8:07 am    Post subject: Reply with quote

It would be great if premium membership upgrades could be processed immediately. There are many automated systems that allow for this -- we use PayPal successfully this way in our operation. The long delays for upgrades create a negative initial customer experience.
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Aug 30, 2006 7:40 am    Post subject: Reply Reply with quote

We're currently working on this for our next release (due to go live end of November).

Sincerely,

Nick Ladd
myContactForm.com
Back to top
View user's profile
DataEntryBank



Joined: 09 Jul 2006
Posts: 4

PostPosted: Thu Aug 31, 2006 8:14 pm    Post subject: Willing to Pay For Premium Upgrade Higher Capacity Reply with quote

Hello, I have a website, and am currently reaching more than 5000 contact form submittals in less than a month, and I wish to upgrade this further. I am willing to pay for any additional fees that I may incur. Is this type of upgrade possible? I would hate to change to another company just because of this small problem.
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Sep 01, 2006 7:33 am    Post subject: Reply Reply with quote

While we do not have a system in place to take care of user's who exceed 5,000 submittals per month, we typically suggest that our users who exceed 5,000 submittals per month simply to create a seperate account, upgrade it, and then spread their forms out between the two accounts.

Sincerely,

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Premium Membership All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group