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ricka47
Joined: 26 Oct 2006
Posts: 4
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 Posted: Sat Dec 02, 2006 3:52 am Post subject: Confirmation E-Mail Not Being Sent |
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| Hi, one of my contacts told me that he was not sent a confirmation e-mail. I have this option turned on. When I tested it, that was the case.....am I doing something wrong? |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Mon Dec 04, 2006 8:09 am Post subject: Reply |
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This FAQ is in reference to not recieve form submittals but, the contents also apply to auto responses and confirmation emails.
http://www.mycontactform.com/faq.php?fiddet=63&ptid=6&stid=8
Sincerely,
Nick Ladd
myContactForm.com |
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ricka47
Joined: 26 Oct 2006
Posts: 4
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| Posted: Thu Dec 07, 2006 12:47 pm Post subject: |
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| I re-loaded the HTML and that didn't work. All the other messages are OK, it's the auto response ones that don't seem to be sent. |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Mon Dec 11, 2006 8:53 am Post subject: Reply |
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Like the FAQ says, the autoresponses ARE being sent. It is on the email user's end that the messages are being filtered.
Sincerely,
Nick Ladd
myContactForm.com |
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ricka47
Joined: 26 Oct 2006
Posts: 4
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| Posted: Mon Dec 11, 2006 8:58 am Post subject: |
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| But, if I send a contact to myself, I recieve the contact info, but not the autoresponse. If it was being filtered, wouldn't I get neither? |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Tue Dec 12, 2006 8:14 am Post subject: |
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| Quote: |
| But, if I send a contact to myself, I recieve the contact info, but not the autoresponse. If it was being filtered, wouldn't I get neither? |
No, because the content of the autoresponse is slightly different than the content of the actual message.
Sincerely,
Nick Ladd
myContactForm.com |
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