myContactForm.com - Help Forum

netAnytime · Joined: 14 Apr 2007 Posts: 1

Hi, urgent help required.

I have an ongoing problem, all the new forms I have created recently have one common problem.

When the email address is entered and the form sent, on receiving the form, the email address is absent.

The only difference that I can think of is the inclusion of the Captcha feature on these forms.

Please advise.

Examples: a form on one of my clients site: http://www.birchcraft-decorations.co.uk/html/enquiry.html

And http://www.b2bcomm.co.uk/html/uk_companies.html

Thanks

Tet

mycontac · Site Admin Joined: 31 Dec 2003 Posts: 2860

There is nothing on our end that would cause this. It is possible that it is for some reason being removed from your email client. Every email sent has the following formated heading at the beginning of every email:

From: Someone@somewhere.com
Subject: Web Feedback
Sent: 06/17/2008 at 03:28 PM from 127.234.114.27

Nick Ladd
myContactForm.com