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DataEntryBank
Joined: 09 Jul 2006
Posts: 4
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 Posted: Mon Jul 10, 2006 4:53 am Post subject: Premium Upgrade not processed yet |
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| Hello my username is DataEntryBank, I have wait almost half a day and wondering why my account has not been upgraded yet, I was worried there might be a problem, could somebody please take a look at it for me please I would be really grateful and I appreciate your time. |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Jul 12, 2006 8:00 am Post subject: Reply |
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Please note that it typically can take up to 24 hours for account upgrades to be processed. In some rare instances, it may take up to 2 business days.
Sincerely,
Nick Ladd
myContactForm.com |
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Steven Shaw
Joined: 29 Aug 2006
Posts: 1
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| Posted: Tue Aug 29, 2006 8:07 am Post subject: |
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| It would be great if premium membership upgrades could be processed immediately. There are many automated systems that allow for this -- we use PayPal successfully this way in our operation. The long delays for upgrades create a negative initial customer experience. |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Aug 30, 2006 7:40 am Post subject: Reply |
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We're currently working on this for our next release (due to go live end of November).
Sincerely,
Nick Ladd
myContactForm.com |
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DataEntryBank
Joined: 09 Jul 2006
Posts: 4
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| Posted: Thu Aug 31, 2006 8:14 pm Post subject: Willing to Pay For Premium Upgrade Higher Capacity |
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| Hello, I have a website, and am currently reaching more than 5000 contact form submittals in less than a month, and I wish to upgrade this further. I am willing to pay for any additional fees that I may incur. Is this type of upgrade possible? I would hate to change to another company just because of this small problem. |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Fri Sep 01, 2006 7:33 am Post subject: Reply |
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While we do not have a system in place to take care of user's who exceed 5,000 submittals per month, we typically suggest that our users who exceed 5,000 submittals per month simply to create a seperate account, upgrade it, and then spread their forms out between the two accounts.
Sincerely,
Nick Ladd
myContactForm.com |
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