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From email address needs to be just forms@mycontactform.com

 
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Ulysses



Joined: 09 Jul 2008
Posts: 3

PostPosted: Fri Jun 02, 2023 3:29 pm    Post subject: From email address needs to be just forms@mycontactform.com Reply with quote

Currently, completed forms come in with a from address of "submittersemail@example.com via myContactForm forms@mycontactform.com".

This does not sit well with spam filtering (DMARC, DKIM, and SPF) since it is not a valid email address. Most receivers will flag it as spam and put it in the recipient's junk email folder.

Not everyone has the ability to whitelist an email server.

Please change how this works or at least give us the ability to turn off "via" so the email will come from just "forms@mycontactform.com".

Also, the same capability needs to be added to the Auto Responder. Because myContactForm is impersonating a domain it does not possess, all Auto Responder mail goes straight to junk (or never arrives depending on DMARC setting).
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