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Error Message: You submitted this form recently

 
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orlga



Joined: 04 Feb 2009
Posts: 7

PostPosted: Fri Jan 29, 2021 10:31 am    Post subject: Error Message: You submitted this form recently Reply with quote

My team is having numerous error messages when submitting forms that worked well in the past. Now whenever a new form is submitted, we get the error message "You have already submitted this form recently. Please try again later." When in fact, it was the first time it was submitted. This is extremely frustrating and prevents us from doing our work.
Thank you for your help on this matter.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Mon Feb 01, 2021 5:24 am    Post subject: Reply Reply with quote

Please check your settings under Form Security / Anti-SPAM > Click Protection.

Nick Ladd
myContactForm.com
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orlga



Joined: 04 Feb 2009
Posts: 7

PostPosted: Mon Feb 01, 2021 2:41 pm    Post subject: Reply with quote

Nick, I have checked the settings under Form Security before I sent an inquiry to you. I've also added all the suggested forms to my contact list to no avail. I have contacted my email service and followed their suggestions. Up until about one month ago, I was receiving all notifications. Now I receive nothing from my contact form. And several members of my team still can not submit forms. We continue to get error messages. Again, up until the past month or two, we had no issues. Please help us resolve this problem.
Ginny Alger
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue Feb 02, 2021 5:11 am    Post subject: Reply Reply with quote

Please provide a link to the form and I'll run a test through. Nothing has changed on our end.

Nick Ladd
myContactForm.com
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