myContactForm.com - Help Forum

[mikekollar]

I have been with mycontactform since 2007. I have a number of forms that I use. All of a sudden, my forms are no longer coming to me. I am not a rookie at this. Nothing coming to my regular email address so I added a second online no brainer email address..... guess what.... nothing coming to that address eithere. I am about to give up and quit mycontactform and go elsewhere but that will be a ton of work on my end. Any suggestions as to what is going on. This has worked flawlessly for of 10 years and now.... nothing

[mycontac]

Good Day,

When these things suddenly stop working, it is almost always an issue with spam filtering. Nothing has changed on the myContactForm.com end of things.

When you look at the Message Center, are the messages appearing? If so, this means that the form is executing properly and the messages are leaving our mail server. It is a pretty good indicator that there is a filtering issue either happening in your local email client, or incoming mail server.

We've outlined a list of things that can be done to prevent this issue at the link below.

https://www.mycontactform.com/emailfiltering.php

If the messages are not making it through to the Message Center, please post a link to the form and I will send a test through.

Nick Ladd
myContactForm.com