myContactForm.com - Help Forum

[browntow]

In the past I was able to customize the layout of my created forms using the code provided by your site inside of Microsoft Expression. I have continued to copy or cut the field boxes that your site has provided and simply place them within new tables in my designed Expression webpage, ultimately creating a new layout to the form. Now, as I go to update a form at your site and then place the updated fields within a new layout in Expression, I continue to receive errors or have submission problems with fields "not properly filled out" or the "submit" & "reset" buttons not functioning properly.

You can find the form at www.batsbaseball.com/renew.

As it is very important that we have this form up and functioning please advise a solution to the problem as soon as you can. Thanks.

Tony[/b]

[mycontac]

Unfortunately, we cannot support form code that is modified outside of what we have provided. As general guidance however, please do the following:

1 - Make sure none of the hidden field types are removed from the form code. There are likely hidden elements not being copied over.
2 - Make sure all of the form elements that are provided in the code stay within the opening and closing form tags.
3 - Make sure to not change the 'id', 'name', or 'type' attributes of any of the form elements we have provided. The naming structure for fields has changed. You cannot update only one or two fields on the form for your site. All need to be updated.

I hope this helps.

Nick Ladd
myContactForm.com