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ptcc
Joined: 24 Jan 2008
Posts: 2
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 Posted: Thu Dec 01, 2011 8:34 am Post subject: One field not exporting data |
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Hello,
I have an RSVP form that has a field which is not exporting data. I have made sure all of the fields are checked to be exported. The field is required, and i have a successful submission email (see below) that clearly shows data was entered into the field. Can you help?
Thanks!
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From: janeceks@tx.rr.com [mailto:janeceks@tx.rr.com]
Sent: Monday, November 28, 2011 4:20 PM
To: info@prestontrail.org
Subject: Preston Trail Christmas Eve RSVP
From: janeceks@tx.rr.com
Subject: Preston Trail Christmas Eve RSVP
Date: 11/28/2011 at 02:20 PM (GMT - from 99.125.122.207
My family will attend the following Christmas Eve Service: Saturday, December 24 at 11 a.m.
Name: Janecek Family
Total number attending this Christmas Eve Service: 4
Number of kids who will be in childcare (birth-Kindergarten): 1 |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Thu Dec 01, 2011 9:41 am Post subject: Reply |
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I've just logged in to your account.
I've been successfully exporting data from the 'Christmas Eve 2011 RSVP' form. Is this the form experiencing the issues? I tested as a PDF and Excel file.
It appears to be exporting correctly. I can email you the actual exported file if you like so that you may confirm. Please e-mail me your address to info@mycontactform.com
Nick Ladd
myContactForm.com |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Thu Dec 01, 2011 10:05 am Post subject: Re: Reply |
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| mycontac wrote: |
I've just logged in to your account.
I've been successfully exporting data from the 'Christmas Eve 2011 RSVP' form. Is this the form experiencing the issues? I tested as a PDF and Excel file.
It appears to be exporting correctly. I can email you the actual exported file if you like so that you may confirm. Please e-mail me your address to info@mycontactform.com
Nick Ladd
myContactForm.com |
After testing some more, I see the issue. For the moment, export it as a CSV file and it should work (this can be imported into Excel). I'll work on resolving the issue with exporting to Excel shortly.
Nick Ladd
myContactForm.com |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Thu Dec 01, 2011 10:43 am Post subject: Reply |
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All exports should now be functioning correctly. Thank you for your patience.
Nick Ladd
myContactForm.com |
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