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Error: Visual Verification Disabled (CAPTCHA not visible)

 
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Mjallport



Joined: 13 May 2009
Posts: 1
PostPosted: Wed Sep 08, 2010 6:01 am    Post subject: Error: Visual Verification Disabled (CAPTCHA not visible) Reply with quote
I am a premium member and paid for 2 years service up front in May. This text is now visible on ALL of the PharmaLogika.com forms.

"Error: Visual Verification Disabled"

Our website has not been updated lately, so the problem was not introduced by us. What do I need to do and how can I prevent this from happening in the future?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860
PostPosted: Wed Sep 08, 2010 8:39 am    Post subject: Reply Reply with quote
This error is due to your visual verification being disabled. The only two possibilities for this occuring are:

1. Someone with access to your username and password logged in to your account and disabled it.

2. (Most likely) Your account upgrade expired initially on 05/14/2009. You then renewed on 05/19/2010. When a premium account expires, our scripts turnoff all visual verification (as the account is no longer premium). Since your membership lapsed, this means that once it was once again re-upgraded you needed to go back in and re-enable the visual verification.

Enabled the visual verification is very easy. Simply login, click 'Form Security / Anti-SPAM', and enable Visual Verification for your forms from there.

Nick Ladd
myContactForm.com
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