Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

From email has extra characters in it.

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Form Management
View previous topic :: View next topic  
Author Message
4walls



Joined: 28 Oct 2009
Posts: 1
PostPosted: Thu Oct 29, 2009 1:44 pm    Post subject: From email has extra characters in it. Reply with quote
Emails are being sent fine to my email, but my clinet is getting extra characters is his "From" field. On my email client (Yahoo) is just says ellen@4walls.net but on his it says,

ellen@ [mailto:4walls.net ellen@4walls.net]

This is a very picky client and if I can't get this fixed I will need to rebuild the forms using another product. I'm really desperate for help

Thanks,

Ellen
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860
PostPosted: Sat Oct 31, 2009 6:47 am    Post subject: Reply Reply with quote
This is an issue with the way his email client is handling the messages. The most likely situation is that it cannot handle HTML formatted messages. Try switching the format between HTML and Text and vise-versa (Login > Edit > Basic Form Information).

If this doesn't work, then there really isn't any other way to change the messages.

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Form Management All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group