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vladrubcovs
Joined: 02 Dec 2008
Posts: 6
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 Posted: Tue Sep 22, 2009 3:20 am Post subject: Checkbox multi answer problems |
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Hello
Can anyone help?
I have used the checkbox multi answer field, added the number of checkboxes and filled them in. But when i'm filling out the form and ticking the boxes that i want the form comes back to me like this:
Did you want to add a game?: checkbox207589
I did not add this field checkbox 207589, What is it?
My website is www.haveabounce.co.uk
Thanks
Dario |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Tue Sep 22, 2009 8:02 am Post subject: Reply |
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Please delete the question from the administration panel and then readd it. If this doesn't work, you'll need to rebuild the form.
Nick Ladd
myContactForm.com |
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vladrubcovs
Joined: 02 Dec 2008
Posts: 6
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| Posted: Tue Sep 22, 2009 8:37 am Post subject: errors when submitting form |
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Thank you Nick.
I wonder if you can help me with the customers submissions going straight into the junk box. I use windows live mail. Do I need to lower the antispam to a level it would let anyones email through or is there another way?
Many thanks
Dario |
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vladrubcovs
Joined: 02 Dec 2008
Posts: 6
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| Posted: Tue Sep 22, 2009 8:49 am Post subject: errors when submitting form |
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Hi Nick
I resbmitted the problem area in question and it now works a treat. Just have to do this 18 more times now for the other forms.
Thanks
Dario |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Sep 23, 2009 7:37 am Post subject: Re: errors when submitting form |
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| darioariccio wrote: |
Thank you Nick.
I wonder if you can help me with the customers submissions going straight into the junk box. I use windows live mail. Do I need to lower the antispam to a level it would let anyones email through or is there another way?
Many thanks
Dario |
Unfortunately, I am not familiar with Windows live mail. I would try to look for a setting that allows you to whitelist specific senders. If possible, I would whitelist the entire mycontactform.com domain (*@mycontactform.com). If that doesn't work, try whitelisting / adding to contact lists the following addresses:
info@mycontactform.com
anonymous@mycontactform.com
Nick Ladd
myContactForm.com |
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