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ellarue
Joined: 02 Jul 2008 Posts: 1
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Posted: Fri Mar 20, 2009 4:11 pm Post subject: Error when submitting for is costing me business |
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I have had numerous people tell me they cannot send through this form on this page
http://www.ellaruephotography.com/gallery/5218096_WHDTn
It works sometimes, and sometimes not.
It's irritating me cause I rely on this form to reach clients.
Can someone help me?  |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Mon Mar 23, 2009 11:35 am Post subject: Reply |
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It worked for me when I submitted. What is the specific error message?
Make sure that you have entered into the 'Form Location' setting every possible URL that the form can be accessed. It appears that you are using some sort of CMS with a strange syntax for the URL. You most likely have not entered into the config every URL possibility.
Nick Ladd
myContactForm.com |
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sharedadventures
Joined: 20 Mar 2008 Posts: 3
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Posted: Tue May 12, 2009 10:48 am Post subject: Sporadic errors when submitting forms |
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I have had an ongoing (4 mos.) problem with these two pages:
http://www.sharedadventures.org/volunteer.htm
http://www.sharedadventures.org/beachchair-calendar.htm
The tricky thing is it's sporadic and I can never get it to give me the error. I just hear often from people that they get error messages, but by the time they call me to complain they do not remember what the exact error is. Whenever I test it it works fine. I don't think there are any other pages from which people could access the form.
I will try re-pasting the HTML from mycontactform and see if that might fix a bug, but besides that, any ideas? |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Tue May 12, 2009 11:35 am Post subject: Re: Sporadic errors when submitting forms |
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sharedadventures wrote: |
I have had an ongoing (4 mos.) problem with these two pages:
http://www.sharedadventures.org/volunteer.htm
http://www.sharedadventures.org/beachchair-calendar.htm
The tricky thing is it's sporadic and I can never get it to give me the error. I just hear often from people that they get error messages, but by the time they call me to complain they do not remember what the exact error is. Whenever I test it it works fine. I don't think there are any other pages from which people could access the form.
I will try re-pasting the HTML from mycontactform and see if that might fix a bug, but besides that, any ideas? |
I would just double check the form location settings to make sure all possible URLs are entered and that there are no typographical errors.
Nick Ladd
myContactForm.com |
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