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star2008
Joined: 30 Dec 2007 Posts: 12
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Posted: Sun Jul 21, 2013 12:27 pm Post subject: Retrieving Deleted Meaages |
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I meesed up my file and want to recreate it by downloading all deleted messages. In Message Center, I select Deleted Messages. When I select Export Data, the pulldown for 'what messages would you like to export?' does not include a Deleted Messages selection. I am a Premium Member. What an I doing wrong? |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Mon Jul 22, 2013 2:34 am Post subject: Re: Retrieving Deleted Meaages |
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star2008 wrote: |
I meesed up my file and want to recreate it by downloading all deleted messages. In Message Center, I select Deleted Messages. When I select Export Data, the pulldown for 'what messages would you like to export?' does not include a Deleted Messages selection. I am a Premium Member. What an I doing wrong? |
Deleted messages cannot be exported directly. You must first click into the Deleted Messages folder, and then use the 'Restore Selected' option to move them back into a normal folder. Once they are back into their correct folders, you should be able to export them.
Nick Ladd
myContactForm.com |
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star2008
Joined: 30 Dec 2007 Posts: 12
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Posted: Wed Jul 24, 2013 9:02 am Post subject: |
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Perfect! Thanks Nick |
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