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pheyman333
Joined: 19 Jul 2008
Posts: 3
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 Posted: Tue Jul 29, 2008 6:07 pm Post subject: testing forms and not receiving forms |
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Hi,
2 questions:
1) how do I test my forms without using up my quota?
2) I have submitted my form a few times trying to test it and have not received the information. It looks like the form has been submitted, but not information is received. Please help!
Thank you. |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Jul 30, 2008 7:36 pm Post subject: Reply |
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1) how do I test my forms without using up my quota?
A. You can't.
2) I have submitted my form a few times trying to test it and have not received the information. It looks like the form has been submitted, but not information is received. Please help!
A. Read the following FAQ:
http://www.mycontactform.com/faq.php?fiddet=63&ptid=6&stid=8
Nick Ladd
myContactForm.com |
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pheyman333
Joined: 19 Jul 2008
Posts: 3
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| Posted: Fri Aug 01, 2008 12:14 pm Post subject: Please help!! |
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| I have contacted our email hosting company. They require your mail system logs to show what is happening to the messages being sent as a result of the form being submitted. Without that there is nothing they can do about the situation. Please help!! |
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pheyman333
Joined: 19 Jul 2008
Posts: 3
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| Posted: Sun Aug 03, 2008 5:41 pm Post subject: request from email hosting company |
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| please reply to my query! thank you! |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Sun Aug 10, 2008 6:17 pm Post subject: Reply |
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I cannot provide you with the mail logs. You need to tell them that they need to whitelist our server as well as the following email addresses:
info@mycontactform.com
anonymous@mycontactform.com
Nick Ladd
myContactForm.com |
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