Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

From email address needs to be just forms@mycontactform.com

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Site Suggestion
View previous topic :: View next topic  
Author Message
Ulysses



Joined: 09 Jul 2008
Posts: 4

PostPosted: Fri Jun 02, 2023 3:29 pm    Post subject: From email address needs to be just forms@mycontactform.com Reply with quote

Currently, completed forms come in with a from address of "submittersemail@example.com via myContactForm forms@mycontactform.com".

This does not sit well with spam filtering (DMARC, DKIM, and SPF) since it is not a valid email address. Most receivers will flag it as spam and put it in the recipient's junk email folder.

Not everyone has the ability to whitelist an email server.

Please change how this works or at least give us the ability to turn off "via" so the email will come from just "forms@mycontactform.com".

Also, the same capability needs to be added to the Auto Responder. Because myContactForm is impersonating a domain it does not possess, all Auto Responder mail goes straight to junk (or never arrives depending on DMARC setting).
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Site Suggestion All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group