Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

FORM SENDS ERROR MESSAGES TO SOME READERS

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Bug Reports
View previous topic :: View next topic  
Author Message
jmbcomms



Joined: 28 Oct 2010
Posts: 11

PostPosted: Wed Mar 17, 2021 3:34 am    Post subject: FORM SENDS ERROR MESSAGES TO SOME READERS Reply with quote

We recently did a six-vacation giveaway and used a MyContactForm for the entries. Some people (a tiny minority) got error messages and were unable to enter. The error messages concerned the URL from which messages are sent: [img]https://www.facebook.com/messenger_media/?thread_id=1388400542&attachment_id=1085500715249464&message_id=mid.%24cAAAAAH3e265-a_hNd14OrME4uGV1[/img]. I have fixed that URL at least three times and most people have used the form without issue but some still encounter the error. I told them to clear cache (using ccleaner) but it still happens. Help!
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Wed Mar 17, 2021 7:12 am    Post subject: Reply Reply with quote

Good Day,

Please try leaving the form location setting blank. (Edit > Basic Form Information)

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Bug Reports All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group