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Email not getting to our Exchange Server

 
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seroskey



Joined: 28 Sep 2020
Posts: 1

PostPosted: Mon Sep 28, 2020 7:58 am    Post subject: Email not getting to our Exchange Server Reply with quote

Hi,

I am an IT Provider for a law office. Their answering service uses mycontactform.com. They are filling out and send a simple contact form to 2 email messages at my customer.

The message sender is showing up as "<>" (without quote marks). It is then getting dumped into the user's spam folder. How do we fix this? Is this a problem with the form?

Thanks.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue Sep 29, 2020 8:59 am    Post subject: Reply Reply with quote

Good Afternoon,

This formatting is likely occurring on the incoming mail server. Perhaps it is modifying the email header?

Nick Ladd
myContactForm.com
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