Daniellee77
Joined: 06 Dec 2018 Posts: 1
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Posted: Thu Dec 06, 2018 12:25 am Post subject: Contact Form Issues |
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There may be several reasons why your contact form is not working. If you are experiencing issues, please check the reasons below:
Check that the email address is correct in your Contact Form settings.
Click here to learn more about adding an email address.
Make sure that you have Saved and Published your changes.
Check that emails sent through your Wix Contact Form are not being recognized as spam and have ended up in your Spam/Junk/Bulk Folder.
Check that your email address is receiving regular emails.
Make sure that you whitelist this IP address on your email host's side: 167.89.80.130.
Make sure you whitelist the email address: no-reply@parastorage.com.
If the email address you added is example@YourSiteDomainName, make sure that the MX records are pointing correctly, click here to learn more.
Check that another element is not covering your contact form. Click here to learn more about viewing overlapping elements.
Check that the success message text is visible. Often it may be a similar color to your contact form's background, causing it not to be visible. Click here to learn more about customizing your contact form. |
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