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incorrect login error message

 
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Mon Mar 06, 2017 4:51 am    Post subject: Reply Reply with quote

Good Day,

Thank you for the message. We are currently experiencing an issue due to an upgrade we made over the weekend. I hope to have account logins back online shortly.

Best,

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Thu Mar 09, 2017 4:15 am    Post subject: Reply with quote

mcfdude7 wrote:
Thanks for the update Nick. That explains why my new password has also stopped working. At least I know there's no point in resetting it again - just wait for the issue to be fixed.


Good Day,

The issue is resolved now. You may need to change your password once more via the lost password script in order to completely resolve the issue.

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Fri Jan 05, 2018 4:43 am    Post subject: Reply with quote

mcfdude7 wrote:
This same issue seems to have reared it's head again. This morning I'm unable to log in to the message center - entering the correct login details gives the "incorrect login please try again" error message.


Thank you for the message. It should be working now.

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue Aug 14, 2018 4:46 am    Post subject: Reply with quote

mcfdude7 wrote:
Still having the login issue this morning.


We are working to resolve this issue. It should be corrected today.

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue Aug 14, 2018 5:44 am    Post subject: Reply Reply with quote

mycontac wrote:
mcfdude7 wrote:
Still having the login issue this morning.


We are working to resolve this issue. It should be corrected today.

Nick Ladd
myContactForm.com


Please reset your password here:

https://www.mycontactform.com/pw_reset.php

Nick Ladd
myContactForm.com
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